How to Choose a Reliable Auto Transport Company (Avoid These 5 Mistakes!)

Choosing the right auto transport company can make the difference between a smooth shipping experience and a stressful one. With so many options available, how do you ensure you’re selecting a reliable and trustworthy car transport service? In this guide, we’ll walk you through what to look for and the top five mistakes to avoid when choosing an auto transport company.

5 Mistakes to Avoid When Choosing a Car Shipping Company

1. Not Checking Online Reviews & Ratings

Before booking, research the company’s customer reviews on platforms like:

Please read Beam Me Up Auto Transport’s reviews by clicking the links in the above list.

Red Flags:

  • A low rating (below 4 stars)

  • Repeated complaints about late deliveries or hidden fees

  • No reviews or limited online presence

2. Choosing the Cheapest Option Without Researching

While it’s tempting to go with the lowest quote, the cheapest option isn’t always the best. Some companies lure customers in with low prices but cut corners on service, leading to:

  • Delays in shipping

  • Poor communication

  • Hidden fees upon delivery

Tip: Instead of focusing on price alone, look for a balance of affordability and reliability.

3. Not Verifying the Company’s Licensing & Insurance

Legitimate car transport companies must be registered with the U.S. Department of Transportation (DOT) and carry proper insurance.

Before booking, check for:

  • A valid DOT number (Verify Here)

  • Active Motor Carrier (MC) number

  • Proof of insurance coverage

4. Not Understanding the Transport Process

Before shipping your car, ask these key questions:

  • Will my car be shipped on an open or enclosed carrier?

  • Is door-to-door service available?

  • What’s the estimated pickup and delivery timeframe?

  • What happens if my car is delayed?

Warning: If a company doesn’t clearly explain their process, it’s a sign of poor communication.

5. Not Getting a Written Contract or Agreement

Never rely on verbal agreements. Always request a written contract outlining:

  • Total shipping cost (including all fees)

  • Pickup and delivery dates

  • Insurance coverage details

  • Cancellation and refund policy

If a company refuses to provide a contract, consider it a major red flag.

How to Find the Best Auto Transport Company

  • Compare quotes from multiple companies to find the best balance of price and service.

  • Check for positive customer reviews and high ratings on trusted platforms.

  • Verify licensing and insurance before booking.

  • Read the terms and conditions carefully before signing a contract.

Get a Free Auto Transport Quote from a Trusted Company!

Avoid the hassle of unreliable transport companies. At Beam Me Up Auto Transport, we provide safe, affordable, and hassle-free car shipping with top-rated customer service. Request a free, no-obligation quote today! Click here to get started.

Alicia Konsker